Cloud Security Service – SerenoPRO


Cloud Security Service - SerenoPro Introduction

Sereno Cloud's SerenoPRO cloud service management solution, launched as a service, is a professional team certified by industry standards such as CISSP and CEH (Certified Ethical Hacker) to tailor the entire network security architecture and establish transparency. High cloud racking, improving the effectiveness of monitoring and management, and blocking security holes. At the same time, the ITIL (Information Technology Infrastructure Library) architecture is used to set up operational processes to improve operational efficiency and enable customers to solve the shortage of talents.

SerenoPRO -as-a-Service | Cloud Security Service

It's including:

- IT Service Desk and Incident Management

- IT Asset and Inventory Management

- Automated Cloud Service Monitoring

- Cloud Security Service, Threat and Risk Intelligence

Most importantly we secure your

- Service availability,

- Performance,

- and Security.


Customer Challenges in Cloud Era

Regulation Challenge

- Security

- Compliance

- Data Privacy

- (CSA recommendation)

Supporting Challenge

- Technical Expertise

- Sophisticated Tools

- (OMG Cloud Management Guide)

Cost Management Challenge

- Governance and Controls

- Cost Optimization

- (Azure Cost Optimization)


SerenoPRO - Cloud Security Service

SerenoPRO Essential


- General System Health Assurance Package

- Service Desk and Incident Management

- IT Asset and Inventory Management

- Automated System Health and Availability Monitoring

- Incident Alert and Notification automatically


SerenoPRO Essential Plus


- Business Critical Application Service Assurance Package

- Automated Application Service and Performance Monitoring

- Incident Alert and Notification automatically

- Vulnerability Assessment and Cyber Threat Analysis

- Workflow Remediation and Status Tracking

- Remediation Advisory and Support by Certified Professionals

SerenoPRO Managed Cloud Service


- Fully Managed Cloud Service Package by Certified Professionals

- Cloud Managed Support (SysOps)

- Threats Detection and Response (SecOps)

- Application Security (DevSecOps)


SerenoPro Cloud Security Service Component - Cloud Service Monitoring 


 SerenoPro Cloud Security Service Component - E-Support and Incident Management


SerenoPro Cloud Security Service Component - Service Desk Management




Supported Cloud Platform

- Azure
- Softlayer

and more

Excel with SerenoPRO

“ Therefore, most companies may find adding cloud specialists to their IT teams to be prohibitively costly.”

“ Companies are turning to automation tools and solutions to perform tasks like monitoring usage patterns of resources and automated backups at predefined time periods. Cloud Security Service also help optimize the cloud for cost, governance, and security. In other words, save money and let you force in your business”

Wing - Sereno Cloud

Client Testimonials

“Our work with Sereno aimed to implement Enterprise Cloud and create a framework for how it could be used with SerenoPro cloud security service, cloud monitoring service and cloud managed service. Therefore, we were very happy with the certainly experience we had with Sereno. Their expertise and know-how of their team members was truly an asset.'

Tom Tsang

“On behalf of the entire Singapore Team, I would like to express our sincere thanks for the technology support extended by your company. Therefore, Sereno has been rendering quality IT services since May 2003 and has remained certainly consistent in their service commitment to our company. So, keep up the good work! Most importantly, we trust you.”

Jacob Chow